HELPDESK TECHNICIAN LEVEL 1 - LEVEL 2
We're looking for a quick learner who enjoys challenges in a fast-paced environment. The ideal candidate is one who is self-motivated and operates with integrity. Strong communication and excellent attention to detail are required.
LOCATION
Kelowna Office
EMPLOYMENT TYPE
Permanent
Full-Time
What You'll Do
-
Manage general Level 1 tickets working directly with end users
-
Deploy and schedule updates to various software and operating system
-
Be available for after-hours support
-
Participate in network, server and workstation projects
What You've Done to Get Here
-
University Degree or College Diploma in Computer Systems Technology, Information Technology, Computer Science, A+
-
2-3 years of experience in a similar position
-
Knowledge of IT principles and methods
Who We're Looking For
-
A quick learner and excellent problem-solver, you enjoy challenges
-
You have the ability to work in a fast-paced environment with changing priorities
-
You understand that IT is a team sport, and can follow established procedures